Privacy Policy

 

This privacy statement describes how Grand Design LLC collects and uses the personal information you provide us, through our website or otherwise. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and use of personal information

As is true with most websites, when you visit our website we automatically gather information about your computer such as your IP address, time zone, language, browser type, and operating system. When you browse, we also can collect information about what pages you view and other details about how you use the website.

We use this information primarily to optimize the website experience for our customers.

When you place an order, we collect the following information from you:

  • Contact information (name, email address, mailing address, phone number)

  • Billing information (credit card number and other details, billing address)

  • Information about your preferences (product wish lists, order history, marketing preferences, etc.)

We use this information to fulfill any orders. This includes:

  • Sending order confirmations, requested product information, or product updates

  • Administering any account changes

  • Responding to customer service inquiries

  • Sending you a newsletter or other marketing communications

Cookies and other tracking technologies

We may use cookies to keep track of your preferences and profile information. Cookies are also used to collect general usage and website behavioral information, as noted above.

Sharing of information

We will share your personal information with third parties only in the ways that are described in this privacy policy. We will not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities, such as shipping. These companies are authorized to use your personal information only as necessary to provide these services.

We may also disclose your personal information to comply with legal processes (e.g. a subpoena, search warrant, or other lawful request for information) or to otherwise protect our rights.

If Grand Design LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information. We will also notify you of any choices you may have regarding your personal information.

Opting out of our email communications

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us.

Data retention
When you place an online order, we will maintain the relevant personal information in our records unless you request that we delete it.

Changes to this policy
We may update this privacy policy from time to time by updating this page. This policy is effective from 10/1/2019.


Contact us
For more information about our privacy practices please contact us by e-mail at info@granddesign.co.